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We strive to provide the best service for our customers to be fully satisfied; however, sometimes the customer may find the product unsatisfactory for reasons beyond our control. In such cases we follow or cancellation or return policy.

Cancellation Policy & Guidelines:

  • Cancellations will be taken into account or considered only if the request is made within 24-hours of placing an order. If you have received the product, it will be eligible for refund only when there are defects in the product or it is perished.
  • We do not accept cancellation orders or requests for perishable items like cakes, flowers etc. However, replacement or refund can be made if the customer finds that the quality of product received is not good but the customer needs to inform us about the poor quality within 1 hour of the delivery for cakes and within 2 hours for flowers.