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We strive to provide the best service for our customers to be fully satisfied; however, sometimes the customer may find the product unsatisfactory for reasons beyond our control. In such cases we follow or cancellation or return policy.
Cancellation Policy & Guidelines:
Cancellations will be taken into account or considered only if the request is made within 24-hours of placing an order. If you have received the product, it will be eligible for refund only when there are defects in the product or it is perished.
We do not accept cancellation orders or requests for perishable items like cakes, flowers etc. However, replacement or refund can be made if the customer finds that the quality of product received is not good but the customer needs to inform us about the poor quality within 1 hour of the delivery for cakes and within 2 hours for flowers.
AlpineCart is your new online Shopping Destination for products of daily need. It is a venture started by the Directors of its parent company, AlpineSoft IT Solutions Pvt. Ltd., Arvind Kanaujia and Raina Kanaujia in the year 2016. With the hopes of making AlpineCart the only destination for shopping we started with partners like OxyGlow and VLCC. We will deliver to any city in the country and on time. You don’t have to be tech savvy to use our platform to place your order as it is simple and a mere child can place an order.
Address: 162/9, 1st Floor, Kishangarh Vasant Kunj, New Delhi 110070